DEYAM with RAAEY certification

May 9, 2025

A significant recognition of the work and level of service provision of the Municipal Water Supply and Sewerage Enterprise of Messina is the decision of the Regulatory Authority for Waste Energy and Water (RAEWW) which certifies the Management Adequacy of the WSE as a water service provider.
It is noted that the WSE is only the nineteenth (19) WSE among a total of 124 in Greece, which has a Management Adequacy certification. This recognition, on behalf of RAEWW, was made after a thorough inspection of all the parameters of the good operation of the Municipal Enterprise. As stated in the RAEWW decision issued on May 9, 2025, “it was found that the WSE Messini meets the required criteria of administrative, managerial, operational and technical adequacy in accordance with international good practices and financial sustainability as provided for in the Law and the Ministerial Decision”.
In addition to the recognition of the work carried out by D.E.Y.A.M., this certification is a basic condition for the participation of D.E.Y.A. Messini in national and European financial programs, allowing it to claim resources for development projects and initiatives in the field of water services.
Important parameters for the granting of Administrative Adequacy certification by R.A.A.Y. were:

The full recovery over a 5-year period of the financial cost of operating D.E.Y.A. Messini, ensuring the sustainability and continuous upgrading of its services. The achievement of this goal is based on a series of best practices, such as accurate consumption measurement, costing of services according to the new guidelines, as well as the strategic integration of projects into subsidized programs that contribute to its financial adequacy. At the same time, the continuous improvement and modernization of infrastructure, the implementation of water saving methods and stricter control of the operation of all units enhance the efficiency and sustainability of the company,
The construction of the 848 kWp Photovoltaic Park contributes to the energy self-sufficiency of the Public Utility Company of Messina, with all that this entails for saving resources and reducing operating costs,
The staffing of the company, which although needs reinforcement, forms an integrated human resource composed of permanent employees, external partners and I.D.O.X. personnel This multi-level composition of executives not only enhances the specialization and flexibility of the company, but also contributes substantially to the effective management and operation of its services,
The emphasis on monitoring and ensuring the quality of drinking water, applying strict procedures and modern control methods. One of the main steps in this direction is the many interventions in the tanks, the replacement of networks, the chlorination systems and many water analyses ensuring the quality of water,
The completion of major water supply – sewage projects, as well as the study maturity of others with the aim of ensuring the necessary infrastructure to address climate change,
The exemplary operation of the BIOKA Avramiou – Lefchohora and the initiation of the construction of a network and biological wastewater treatment plant in Petalidi, which constitutes a significant investment for the further improvement of sewage services,
The D.E.Y.A. Messini has a citizen information website, through which actions, water supply interruptions and any other relevant information are announced. Citizens can receive their bills electronically, pay them online and be informed about the necessary supporting documents for their cases. Access to water quality analyses is also provided through the website. The service is provided by telephone, via email or via the smartville application, where citizens can register requests and be informed about their progress.

In his statement, the President of D.E.Y.A.M. Anastasios Vlachodimitropoulos notes that “by obtaining the Management Adequacy, D.E.Y.A. Messini ensures that:

It effectively addresses the challenges of water supply and sanitation, utilizing innovation and taking measures to protect the environment.

This certification is an important milestone for D.E.Y.A. Messini and seals the company’s effort to operate with the highest standards of quality and transparency, for the benefit of citizens and the environment.

It follows the best practices in the management of water resources, promoting sustainable development, maintains a high level of economic transparency and financial stability,

It has the ability to submit and implement projects through national and European financial mechanisms.

It effectively addresses the challenges of water supply and sanitation, leveraging innovation and taking measures to protect the environment.

This certification is an important milestone for D.E.Y.A. Messina and seals the company’s effort to operate with the highest standards of quality and transparency, for the benefit of citizens and the environment.

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